can i have a new job please?

today, i forgot to check my calendar before i left for work. if i had checked, i would have seen that it was national asshole day, and i would have been prepared for the following conversation:

me: thank you for calling namelesstelevisionprovider, can i have your name please?
asshole customer #1: SPEAK. THE FUCK. UP!
me (louder): can i have your name please?
a.c.#1: I AM GOING UP TO MY FUCKING ROOF RIGHT NOW AND I AM GOING TO RIP THIS FUCKING THING OFF MY FUCKING ROOF!
me: oka-
a.c.#1: I DON'T FUCKING CARE WHAT YOU FUCKING SAY, I WANT THIS BULLSHIT CANCELED AND I'M RIPPING IT OFF MY FUCKING HOUSE!
me: ca-
a.c.#1: I WANT THIS FUCKING CANCELED, I DON'T CARE ABOUT WHAT FUCKING CONTRACTS YOU SAY I HAVE, CANCEL THIS FUCKING BULLSHIT!
me (finally allowed to speak): okay, i am unable to cancel accounts, i will need to transfer you to the cancellations department.
a.c.#1: YOU ARE NOT GOING TO FUCKING TRANSFER ME. CANCEL MY ACCOUNT. I AM RIPPING THIS FUCKING SHIT OFF MY FUCKING ROOF!
me: i-
a.c.#1: FUCK YOU! (click)

lovely, right? who talks to people that way?? am i not a person? ridiculous. how does this person function in daily life? i am terrified to find out.